Our remodeling process, from first call to final walkthrough
Here's each step, what happens in it and what you'll have when it's done.
Seven stages
A first conversation
Tell us what's bothering you about the room and roughly what you want to spend. If we're not the right fit, we'll say so.
After you send a request, we set up a short phone call. We'll ask how you use the room, what isn't working, your budget range and when you'd like the work done.
If the project isn't a good match for us, you'll hear that on the call. You won't find out after a site visit.
What you come away with: A straight answer on whether a site visit makes sense.
Site visit and measurements
We come out, measure the room and look for anything that could change the plan.
We measure walls, openings and ceiling heights. We also look at the things that shape a project: soffits that may hide ductwork, where the plumbing and gas come in, the electrical panel and the condition of the floor. In a bathroom we check the tub or shower, the vent fan and any signs of water damage.
We talk ideas through while standing in the room. A taller pantry or a bigger shower is much easier to picture there. If you want 3D renderings, we gather what we need for them on this visit.
What you come away with: Measurements and notes that the rest of the plan is built on.
Design and selections
We work out the layout, show it to you in 3D, then help you pick finishes that fit the budget.
We draw up a layout and 3D renderings so you can see the room before anything is ordered. Then we help you narrow each category down to a few good options: cabinets, counters, tile, flooring, fixtures, hardware and lighting. We'll point you to showrooms and samples so you can see materials in daylight.
If a choice would push the project past your budget, we'll tell you right then.
What you come away with: A layout you're happy with and a list of your selections.
Written scope and estimate
A written estimate that spells out what's included, what isn't, and the price.
The estimate lists the work line by line: demolition, cabinets, countertops, tile, flooring, plumbing, electrical and finishing. If something is still an allowance, like a faucet you haven't picked yet, it's labeled that way.
It also lists what's left out, so you aren't guessing. Read it, ask questions and take the time you need.
What you come away with: A price you can compare with other bids and ask us about.
Scheduling and coordination
We order materials, make sure the right permits are pulled and line up the trades.
Cabinet lead times, stone templating and tile delivery all affect the start date, so we build the schedule around when materials will actually arrive.
Before work starts, we walk you through the weeks ahead: which days will be noisy, when water or power may be off, how we'll keep dust down, and how long you'll be without a working kitchen or bathroom.
What you come away with: A realistic schedule and a plan for living through the work.
Installation
Trade partners do the work in sequence, and you have one person to call with questions.
During installation our job is coordination. We make sure each trade shows up once the step before it is finished, check the work as it goes and keep you posted on what's next.
Older homes especially can hide surprises. If we open a wall and find something, we'll explain it, give you options and put any change in writing before work goes on.
What you come away with: Updates as the work moves along, and any change in writing.
Final walkthrough
We go through the finished room with you and close out the last details.
We open every door and drawer and check each surface and fixture with you. Anything that needs fixing goes on a list, and we keep after it until the list is done.
You also get care notes for your countertops, floors, finishes and appliances.
What you come away with: A finished room and a punch list with everything checked off.
Who does what
- You
- Tell us how you use the room and what you want to spend, make your selections, and approve the scope before work starts.
- Dallas Kitchen Co.
- Plans the scope, offers 3D design, helps with selections, writes the estimate, schedules the trades and keeps you informed.
- Trade partners
- Independent specialists in cabinets, stone, tile, flooring, plumbing and electrical. They do the hands-on work.
Ready for the first call?
Answer a few questions about your kitchen or bathroom. It takes about two minutes. We'll call to talk it over and, if it makes sense, set up a time to come see the space.
